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Introduction

Our mission is to ignite people’s curiosity to shape the future.

We are the world’s leading museum of urban transport, and have a collection of over 500,000 objects designated Outstanding by Arts Council England.

As well as the Museum in Covent Garden, our working store at Acton Depot and Hidden London events, we also run an extensive programme of family, community and learning initiatives - helping young people into careers in both the heritage and transport industries.

2023-24

London for Groups Awards

  • Best Museum or Gallery

Kids in Museums Family Friendly Museum Awards

Museums + Heritage Awards

London for Groups Awards Winner 2024 logo

2022-23

London Tourism Awards

  • Visitor Attraction of the Year

Museums + Heritage Awards

  • Visitor Welcome Award - shortlisted

Tiqets Remarkable Venue Awards

  • Best Hidden Gem (UK): Hidden London
  • Best Hidden Gem (Global): Hidden London

London for Groups Awards

  • Best Private Hire Venue
London Tourism Awards 2022 Visitor Attraction of the Year logo
Tiqets Remarkable Venue Award Winner logo
Global Hidden Gem winner award
Logo reading The London for Groups Awards 2023 WINNER

2021-22

TripAdvisor

  • Travellers’ Choice Award

Kids in Museums Family Friendly Museum Award 

  • Best Medium Museum - Winner

UK Dev Awards

  • Best Third Sector Website

Museums + Heritage Awards 2021

  • Best Use of Digital (Hidden London Virtual Tours) - Shortlisted
  • Shop of the Year (LTM Online Shop) - Highly Commended

Global Agency Awards

  • Best Non-Profit Campaign (New LTM Website - Driving into a new digital era)  - Shortlisted

Tiqets Remarkable Venue Awards

  • Best Museum (UK and Ireland) - Shortlisted

Digital Culture Awards 2021

  • Content Creation and Distribution (Digitising our Hidden London programme) - Longlisted 

London Tourism Awards 2022

  • Visitor Attraction of the Year - Winner

2020-21

UKDevAwards

  • Best Deployment of a CMS (Website)  - Shortlisted

NYX Marcom Awards

  • Best User Experience - Gold
  • Best Website - Silver

2019-20

Days Out With the Kids

  • Best Educational Day Out (London and South East Region)  - Winner

Kids in Museums 

  • Family Friendly Award - Shortlisted

London Heritage Volunteer Awards

  • Trustee Award (Phil Swallow)  - Winner 
  • Going the Extra Mile (Ryan Walsh - LT Miniature Railway ) - Highly Commended
  • Best Team Contribution  (Hidden London)  - Runner up 
  • Going the Extra Mile (Rita Piglonica - Learning)  - Runner Up 
  • Developing in a Role (Jack Kidston - Learning)  - Runner Up 

Museums Association - Museums Change Lives Award 

  • Radical Change Maker (Ellie Miles)  - Shortlisted

National Transport Awards

  • Excellence in Walking and Cycling (Youth Travel Ambassadors )  - Shortlisted

VE: Visitor Forum Awards 

  • Customer Service Team of the Year (Customer Service Team )  - Winner

Heritage Railway Association

  • Special Event (District 150 - Steam on the Underground)  - Shortlisted

Museum + Heritage Awards

  • Temporary Exhibition of the Year (Hidden London: the Exhibition)  - Winner

2018-19

Days Out With the Kids

  • Best Educational Day Out (London and South East Region) - Winner

Creative and Cultural Skills

  • Apprentice Team of the Year (Kamiah Cowll and Ahuti Punja)  - Shortlisted

Museum + Heritage Awards 

  • Best Educational Initiative (Battle Bus) - Highly Commended

2016

Modeshift National Sustainable Travel Awards

  • Best Educational Initiative  (Youth Travel Ambassadors )  - Winner

Time Out Love London Awards

  • Best Cultural Venue - Winner
     

2015

Creative and Cultural Skills

  • Apprentice Team of the Year (Hannah and Eli)  - Winner

Heritage Railway Association

  • Publication & Media Award for Excellence (Website)  - Winner

Love London Awards

  • Local Culture, Acton - Winner
  • Love London Awards - Local Culture, Covent Garden

Association of Culture Enterprise

  • Online Shop Award - Winner

London Transport Awards

  • Information and Marketing (Year of the Bus) - Highly Commended

London Volunteers in Museum Awards

  • Best Team (Props and costume volunteers) - Highly Commended